HERE IS THE SCOOP :

BUYING CERTIFICATES:
Visit www.charlotteats.com and click the "I Want Certificates!" button to start your purchase.

ACCEPTED PAYMENT METHODS:
Visa, MasterCard and American Express are accepted, but no personal checks.

MAILING PROCEDURE:
Orders placed on Friday will be mailed out via certified mail early the following week.

GIFT CERTIFICATE RESTRICTIONS:
Gift certificates are not redeemable for cash. In rare cases, restaurants will provide a revised gift certificate for the balance, ask your server about the restaurants' restrictions. Gratuity is never included in the gift certificate, and please tip on the total bill before any gift certificate deductions. Some gift certificates have custom restrictions to them, such as certain evenings you can redeem them, or if they are limited to food only. You can read the restrictions for the week's featured restaurant on the CL Eats webpage each Friday after 2pm.

IF MAKING RESERVATIONS:
To assure availability of a seat at the restaurant, you can make reservations ahead of time, but you don't need to let them know you intend to use the gift certificate.

QUESTIONS OR COMMENTS:
Call 1-866-671-3192.

I WOULD LIKE TO RECEIVE EMAILS ABOUT THE EATS PROGRAM AND UPCOMING FOOD RELATED EVENTS.